Terms of Service

These Terms of Service ("Terms") govern your use of our website, services, and any software development or consulting services provided by DreamTech Dynamics ("we," "us," or "our"). By accessing our website at dreamtechdynamics.com or engaging our services, you agree to be bound by these Terms.

Important: Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not access our website or use our services.

1.1 Service Categories

DreamTech Dynamics provides the following services:

Web Development: Custom websites, web applications, e-commerce platforms, and responsive design

AI Development: Machine learning solutions, natural language processing, computer vision, and AI integration

Mobile Applications: Native iOS and Android apps, cross-platform development using React Native and Flutter

Custom Software: Enterprise software solutions, API development, database design, and system integration

Software Consulting: Technology strategy, code reviews, architecture planning, and technical advisory services

1.2 Service Delivery

All services are provided under separate service agreements that detail specific project requirements, timelines, deliverables, and payment terms. These Terms serve as the general framework for all our service relationships.

1.3 Website Services

Our website provides information about our services, technical blog content, contact forms, and service inquiry capabilities. We reserve the right to modify, suspend, or discontinue any aspect of our website at any time.

2.1 Account Information

When contacting us or engaging our services, you agree to:

Provide accurate, current, and complete information

Maintain the security of any login credentials we provide

Notify us immediately of any unauthorized use of your account

Accept responsibility for all activities under your account

2.2 Prohibited Uses

You may not use our website or services to:

Violate any applicable laws, regulations, or third-party rights

Transmit harmful, offensive, or inappropriate content

Attempt to gain unauthorized access to our systems or other users' accounts

Interfere with or disrupt our services or servers

Use our services for any illegal or unauthorized purpose

Reverse engineer, decompile, or attempt to extract source code from our proprietary software

Resell or redistribute our services without explicit written permission

2.3 Content Standards

Any content you submit through our contact forms, project communications, or other interactions must be respectful, professional, and comply with applicable laws. We reserve the right to refuse service to anyone who violates these standards.

3.1 Our Intellectual Property

The DreamTech Dynamics website, including its design, content, trademarks, logos, and proprietary software, is owned by us and protected by intellectual property laws. You may not use our intellectual property without explicit written permission.

3.2 Client Project Rights

For custom development projects, intellectual property ownership is defined in individual service agreements. Generally:

Clients retain ownership of their business logic, content, and proprietary data

We retain ownership of our development methodologies, frameworks, and reusable components

Custom code developed specifically for clients is typically transferred upon full payment

Third-party libraries and tools remain subject to their respective licenses

3.3 Open Source Components

We may use open-source software components in our projects. All open-source components remain subject to their respective licenses, and we will clearly identify any such components in project documentation.

4.1 Project Pricing

All project pricing is detailed in individual service agreements. Pricing may be based on:

Fixed project fees for defined scope and deliverables

Hourly rates for consulting and ongoing development work

Milestone-based payments for larger projects

Retainer agreements for ongoing support and maintenance

4.2 Payment Schedule

Unless otherwise specified in your service agreement:

Project deposits are typically 25-50% of total project cost

Milestone payments are due within 15 days of invoice

Final payments are due before project delivery

Monthly retainer fees are due on the first of each month

4.3 Late Payments

Late payments may result in project suspension and may incur a 1.5% monthly service charge. We reserve the right to terminate services for accounts more than 30 days overdue.

5.1 Service Disclaimers

Our services are provided "as is" and "as available." While we strive for excellence, we make no warranties regarding:

Uninterrupted or error-free operation of delivered software

Compatibility with all third-party systems or future technology changes

Achievement of specific business outcomes or performance metrics

Complete security against all possible cyber threats

5.2 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. We shall not be liable for:

Indirect, incidental, or consequential damages

Loss of profits, data, or business opportunities

Damages resulting from third-party actions or system failures

Issues arising from modifications made by parties other than us

5.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other force majeure events.

6.1 Informal Resolution

We encourage resolving disputes through direct communication. If you have concerns about our services, please contact us at:

disputes@dreamtechdynamics.com

+1 (555) 123-4567

6.2 Mediation

If informal resolution is unsuccessful, disputes shall first be submitted to mediation through a mutually agreed-upon mediator in San Francisco, California.

6.3 Arbitration

If mediation fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in San Francisco, California, and shall be conducted by a single arbitrator experienced in technology disputes.

6.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

7.1 Termination by Either Party

Either party may terminate ongoing service agreements with 30 days written notice. Specific termination terms for individual projects are outlined in respective service agreements.

7.2 Immediate Termination

We may immediately terminate services if you:

Violate these Terms or any service agreement

Fail to make required payments after 30 days notice

Engage in illegal or harmful activities

Breach confidentiality or intellectual property agreements

7.3 Effect of Termination

Upon termination, you remain responsible for all fees incurred prior to termination. We will provide completed work and assist with reasonable transition activities as outlined in your service agreement.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Data Security

We implement industry-standard security measures to protect your data, including:

Encrypted data transmission and storage

Regular security audits and updates

Access controls and authentication measures

Secure development practices and code reviews

8.2 Client Data

For development projects, we treat all client data as confidential and implement appropriate technical and organizational measures to ensure its security. Specific data handling procedures are outlined in individual service agreements.

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes:

We will post the updated Terms on our website

We will update the "Last Updated" date at the top of this page

For material changes, we will notify active clients via email

Continued use of our services constitutes acceptance of updated Terms

We encourage you to review these Terms periodically to stay informed of any updates.

If you have questions about these Terms of Service, please contact us:

Email: legal@dreamtechdynamics.com

Phone: +1 (555) 123-4567

Address: San Francisco, CA

Last Updated: January 15, 2024