Privacy Policy

Your privacy matters. Learn how we protect and handle your personal information.

Last updated: January 15, 2024

Our Commitment to Your Privacy

At DreamTech Dynamics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website (dreamtechdynamics.com), our services, and any related communications. We comply with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

Quick Summary: We only collect information necessary to provide our services, never sell your data, and give you full control over your personal information.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

Contact Us: Name, email address, phone number, company name, and message content

Request Services: Project requirements, business information, technical specifications

Subscribe to Updates: Email address for newsletters or service updates

Engage Our Services: Billing information, project communications, feedback

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

Usage Data: Pages visited, time spent, click patterns, referral sources

Device Information: IP address, browser type, operating system, device identifiers

Location Data: General geographic location based on IP address

Cookies and Tracking: Website preferences, session information, analytics data

1.3 Third-Party Information

We may receive information from:

Analytics Services: Google Analytics, website performance tools

Social Media: If you interact with our social media profiles

Business Partners: Referrals or joint project information

Public Sources: Publicly available business information for B2B services

Examples of Data Collection:

• When you fill out our contact form, we collect your name, email, and project details

• Our website uses Google Analytics to understand which blog posts are most popular

• We store project communications to maintain service continuity

• Billing information is collected securely for payment processing

2. How We Use Your Information

2.1 Service Provision

We use your information to:

Respond to your inquiries and provide requested services

Manage and deliver software development projects

Process payments and maintain billing records

Provide technical support and customer service

Communicate project updates and deliverables

2.2 Website Improvement and Analytics

We analyze usage data to:

Improve website functionality and user experience

Understand which content and services are most valuable

Optimize our website performance and loading times

Identify and fix technical issues

Develop new features and services

2.3 Communication and Marketing

With your consent, we may:

Send newsletters with technology insights and company updates

Share relevant blog posts and educational content

Notify you about new services that may interest you

Invite you to webinars or industry events

Request feedback on our services

2.4 Legal and Security Purposes

We may use information to:

Comply with legal obligations and regulatory requirements

Protect against fraud, security threats, and abuse

Enforce our Terms of Service and other agreements

Resolve disputes and investigate violations

Protect the rights and safety of our users and company

Legal Basis for Processing (GDPR):

• Contract: Processing necessary for service delivery

• Legitimate Interest: Website analytics and business communications

• Consent: Marketing communications and optional features

• Legal Obligation: Compliance with applicable laws

3. How We Share Your Information

We Never Sell Your Data

DreamTech Dynamics does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.1 Service Providers

We may share information with trusted service providers who assist us in:

Email Services: Resend, SendGrid for transactional emails

Analytics: Google Analytics for website usage insights

Payment Processing: Stripe, PayPal for secure payment handling

Cloud Hosting: Vercel, AWS for website and application hosting

Communication Tools: Slack, Zoom for project collaboration

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

3.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal process, court orders, or government requests

Protect against fraud, security threats, or illegal activities

Enforce our Terms of Service or other agreements

Protect the rights, property, or safety of our users or the public

3.4 With Your Consent

We may share information for other purposes with your explicit consent, such as featuring your project as a case study (with your approval) or connecting you with relevant business partners.

4. Data Security and Protection

4.1 Security Measures

We implement comprehensive security measures including:

Encryption: TLS/SSL encryption for data transmission and AES encryption for storage

Access Controls: Multi-factor authentication and role-based access permissions

Regular Audits: Security assessments and vulnerability testing

Secure Development: Security-first coding practices and code reviews

Employee Training: Regular security awareness and privacy training

4.2 Data Breach Response

In the unlikely event of a data breach, we will:

Immediately investigate and contain the breach

Notify affected users within 72 hours when required by law

Report to relevant authorities as legally required

Provide clear information about what happened and steps being taken

Offer assistance and resources to affected individuals

4.3 Third-Party Security

All third-party service providers are carefully vetted and required to maintain appropriate security standards. We regularly review their security practices and compliance certifications.

5. Data Retention

5.1 Retention Periods

We retain your information for different periods based on the type of data:

Contact Information

3 years after last contact

For potential future business opportunities

Project Data

7 years after project completion

For legal and warranty purposes

Website Analytics

26 months (Google Analytics default)

For website optimization

Marketing Data

Until you unsubscribe

For ongoing communications

5.2 Deletion Criteria

We delete information when:

The retention period expires and no legal obligation requires further storage

You request deletion and no overriding legitimate interest exists

The information is no longer necessary for the original purpose

You withdraw consent and consent was the legal basis for processing

5.3 Backup and Archive Data

Some information may remain in backup systems for up to 90 days after deletion from active systems. Archive data for completed projects may be retained longer for legal compliance purposes.

6. Your Privacy Rights

6.1 Universal Rights

Regardless of your location, you have the right to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Deletion

Request removal of your data

Portability

Export your data in a standard format

6.2 GDPR Rights (EU Residents)

If you're in the EU, you also have the right to:

Restrict Processing: Limit how we use your data in certain circumstances

Object to Processing: Opt out of processing based on legitimate interests

Withdraw Consent: Remove consent for processing at any time

Lodge Complaints: File complaints with your local data protection authority

6.3 CCPA Rights (California Residents)

California residents have additional rights including:

Know: Detailed information about data collection and use

Delete: Request deletion of personal information

Opt-Out: Opt out of the sale of personal information (we don't sell data)

Non-Discrimination: Equal service regardless of privacy choices

6.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

📧 privacy@dreamtechdynamics.com

📞 +1 (555) 123-4567

📝 Use our contact form with "Privacy Request" in the subject

We will respond to your request within 30 days (or as required by applicable law).

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

Essential Cookies

Required for website functionality

These cannot be disabled as they're necessary for the site to work

Analytics Cookies

Help us understand how visitors use our site

Google Analytics - can be disabled in your browser settings

Preference Cookies

Remember your settings and preferences

Theme preferences, language settings, etc.

7.2 Managing Cookies

You can control cookies through:

Your browser settings (Chrome, Firefox, Safari, etc.)

Our cookie consent banner when you first visit

Third-party opt-out tools (Google Analytics Opt-out)

Browser extensions that block tracking

7.3 Do Not Track

We respect Do Not Track signals and will not track users who have enabled this setting in their browser. However, some website functionality may be limited.

8. International Data Transfers

8.1 Data Location

Our primary data processing occurs in the United States. Some of our service providers may process data in other countries, including:

United States: Primary hosting and processing (Vercel, AWS)

European Union: Some analytics and communication tools

Other Countries: Limited processing by vetted service providers

8.2 Transfer Safeguards

For international transfers, we ensure adequate protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission

Adequacy decisions for countries with equivalent protection

Certification schemes and codes of conduct

Binding corporate rules for multinational service providers

8.3 Your Rights Regarding Transfers

You have the right to obtain information about international transfers and request copies of the safeguards we have in place. Contact us for more details about specific transfers.

9. Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under 13 years of age (or under 16 in the EU). If we become aware that we have collected information from a child without proper consent, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@dreamtechdynamics.com.

Note: Our business services are intended for professional use and typically involve business-to-business communications rather than consumer interactions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

We will post the updated policy on our website

We will update the "Last Updated" date at the top of this page

For material changes, we will notify you via email or website notice

We will obtain new consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Tip: Bookmark this page or subscribe to our newsletter to stay informed about privacy policy updates and other important announcements.

11. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@dreamtechdynamics.com

Phone: +1 (555) 123-4567

Address: San Francisco, CA

Response Time: Within 30 days

This policy is effective as of January 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

DreamTech Dynamics is committed to protecting your privacy and ensuring transparency in our data practices. This policy complies with GDPR, CCPA, and other applicable privacy regulations.